Hermes Parcelnet

  • Register Your Interest - Transport Team Leader

    Town/City Warrington
    Posted Date 2 years ago(10/11/2016 14:13)
    Job ID
    Number of Positions
  • Overview

    We are always wanting to hear from people who are interested in joining Hermes within our Transport Operations either on a permanent basis or temporary contract. It may not be right now, but if you are interested in  hearing from us in the future then please register your interest!


    We understand how hectic life can be sometimes. Whether you need that outfit for a special occasion or waiting to receive a gift from a loved one, Hermes is here to make your life simpler. We provide a range of flexible and affordable parcel delivery solutions whether it’s to your home, work address, local ParcelShop or via click and collect. Our mission is to offer a fantastic customer experience, with choice and convenience to suit our demanding lifestyles – and Hermes strives to continue to offer its customers the best value.


    That’s why having a committed and dedicated team is so important; we believe in what we do and the difference our hard work makes to online shoppers both in the UK and Internationally.



    How it feels to work for us


    Here at Hermes, we empower each individual with both the responsibility to make critical decisions and to explore new ideas to achieve the best performance.


    The biggest thing we are proud of is that our people care. We want you to make a positive difference to our customer’s experience, because in every job at Hermes, you will and you can add value.



    The purpose of this role is to support the Transport Shift Manager and Compliance Manager within the transport operational running of the site. Working in a site which services some really blue-chip customers processing up to 800,000 parcels a day, You will be working with our driver teams to ensure a timely despatch and conduct effective driver debriefs, managing safety and legal compliance aspect

    Our Warrington hub has been open for nearly 2 years now and is our flagship operations. We have a history of promoting from within following development of talented people and we see this as becoming more common in a business that is growing at a rate of over 20% a year! The site has a strong team-ethic and delivers great results and we’re seeking the right people with a great attitude to add to our already successful team.


    Key Responsibilities are:

    • Brief and debrief drivers to ensure that all instructions for their allocated runs are understood and actioned.
    • Liaise and partner with external and internal clients regarding collections and deliveries on the current service level and what’s planned.
    • Revise driver log sheets with the drivers, ensuring that defects raised during vehicle checks are completed and all accidents/damage reported daily.
    • Ensure all key vehicle information is kept up to date on the system.
    • Undertake the completion of relevant administration tasks, including:
      • Compilation, Analysis and Publication of KPIs and statistical reports
      • Downloading of information from digital tachographs
      • Downloading of information from telematics system
      • Update electronic route allocation system
      • Ensure that every worker is fully compliant with H&S requirements
      • Ensure that operational procedures and general housekeeping are kept to a high standard


    The ideal candidate will have previous experience in a Traffic office environment but this is not essential. You will be a good communicator at all levels and have an adaptable attitude and approach to work. The role at time can be pressurised at times, especially in busy peaks so you must be able to work in a methodical effective way, meeting deadlines and demonstrate pro-activity and being hands on. PC skills would be an advantage but training will be given.

    But….Hermes is not just looking for someone with Transport experience, we are seeking the next Transport Operations Manager and the successful candidate will have the characteristics to enable this.


    You will be engaging, determined, resilient with a strong desire to succeed and possess a positive outlook and someone who thrives under pressure but displays a calm-manner when challenges arise.


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