Award winning Hermes is the largest UK courier delivery service and we handled over 270 million parcels last year. We employ over 2,500 people, have over 10,000 self-employed couriers and deliver parcels to over 190 countries.
We have grown in excess of 15% each year over the past 5 years with even bigger ambitions for the future - there has never been a more exciting time to join us!
As the Head of Product you will be highly visible and will play an important leadership role within Hermes. As such, you will have the opportunity and responsibility to help monitor and shape the performance of the business, taking on critical challenges and contributing to the overall strategy and success.
It is key to build relationships and work collaboratively on a wide range of activities and projects. You will need to work collaboratively with the Client tem, Sales, Customer service, Marketing, Operations and IT to develop and market our products.
You will also act as a key spokesperson for your products internally and externally and will need to be comfortable engaging with customers, partners and internal teams.
You will also be the subject matter expert for all products and services and be expected to contribute and add insight to all developments and project activity which touches our product portfolio.
As the Head of Product for you will be instrumental in taking the company through a full product transformation. You will be responsible for the commercial performance of our products which will be achieved by defining and crystalizing the strategy and roadmap for each product.by ensuring products can compete successfully and by developing and implementing value added services and new product.