Hermes Parcelnet

Field Manager - Peak Fixed Term Contracts

3 weeks ago
Job ID
Number of Positions
Field Team


Join Hermes as a Field Manager in Operations. In this fast-paced role we will give you the flexibility and autonomy to think both creatively and commercially to manage your area, ensuring all deliveries run smoothly. It is an exciting time to join as we continue to grow and give our people the opportunity to innovate and develop new solutions to keep us ahead of the game.


The UK’s largest home delivery courier network, Hermes deliver more than 260 million items a year on behalf of the biggest names in retail. Our 14,500 hard working lifestyle Couriers make this happen and provide a high quality doorstep service, with our Field Managers supporting and inspiring them along the way. 



The Field Manager is essential in overseeing and managing the region’s couriers ‘final mile’ delivery service.


This contract, during our busy peak period, will be to focus on the recruitment and on boarding of our couriers.


You'll have accountability for specific tasks such as:

  • Reviewing the service performance with self-employed couriers for all delivery types
  • Working alongside the Compliance Manager on targets
  • Interviewing, selecting and on-boarding couriers that fit the courier profile

**This contract will start in October 2017 and complete end of December 2017.


We offer you:


  • Training along with a supported induction process
  • Company car
  • Mobile phone and IPad
  • £43 monthly meal allowance



You will have the passion, drive and confidence to work with depots across the region as part of a growing team.  


Essential Skills for the role:


  • Be an effective communicator (to couriers)
  • Prepared to deal with challenging situations
  • Adaptable to different styles and behaviours within the team & when recruiting couriers
  • Planning & organising skills, problem solving and planning effective contingencies and solutions
  • Competent in data interrogation and basic understanding of excel and well as being computer literate
  • Professional appearance, articulate and able to communicate confidently at all levels


Hermes isn't just about parcels, it's about people and being part of a team. Building those key relationships internally and externally, delivering an excellent customer service experience. If you are self-motivated, thrive on daily challenges and enjoy working as part of a team, we want you to be part of Hermes!








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