Hermes Parcelnet

Network Courier Recruitment Manager

2 weeks ago
Job ID
Number of Positions
Operational Management


We understand how hectic life can be sometimes. Whether you need that outfit for a special occasion or waiting to receive a gift from a loved one, Hermes is here to make your life simpler.


We provide a range of flexible and affordable parcel delivery solutions whether it’s to your home, work address, local ParcelShop or via click and collect. Our mission is to offer a fantastic customer experience, with choice and convenience to suit our demanding lifestyles – and Hermes strives to continue to offer its customers the best value.


That’s why having a committed and dedicated team is so important; we believe in what we do and the difference our hard work makes to online shoppers both in the UK and Internationally


  • Lead, drive and oversee delivery of the attraction, selection and  on-boarding of the couriers across the network.
  • Ensure a clear understanding of volume and courier numbers are analysed and resource requirements are met
  • Ensure the delivery of best practice procedures are adhered too and all recruitment selection tools are used in line with company policy, compliance measures are met and all candidates have a great experience with Hermes that enhances the brand for future self-employed couriers.
  • Primarily responsible for driving the core courier recruitment strategies with a focus on safeguarding the courier network and developing the entire end-to-end courier recruitment process with a defined ‘to be’ over a one, three and five year period.
  • Produces a strategy for candidate pipeline development and sourcing by utilising all available tools, including but not limited to company website, social media, job boards, employee referral program, recruiting tools and third party assistance


Essential requirement


  • Previous recruitment experience with a particular emphasis on transactional and operational or tactical specialism and with self-employed.
  • Up to date understanding of self-employed status and legal status.
  • Planning  short and long term recruitment activity and ensuring the management of others to achieve the overall goal.
  • Objective feedback competence and confidence in all situations.
  • Reporting on all recruitment activity with an emphasis in the identifying when to adapt the plan or preparation for contingencies.
  • Confidence in communicating and escalating problems before they arise and helping to identify solutions to mitigate.
  • Passionate about company image and committed to professional experience for all our candidates.
  • Professional appearance, articulate and able to communicate confidently at all levels.
  • Competent in negotiation skills.
  • Competent in presentations and confident when addressing groups of people.


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