Myhermes is part of the Hermes UK business (c15% of turnover). Myhermes c2c business is the largest competitor to Royal Mail in the UK c2c market, with 18% market share of the defined c2c market. We currently handle 19m parcels per annum via our own site and over 4m from indirect sales channels, with growth expectations to increase market share in the next 3-5 years. Myhermes turnover exceeds £90m pa (2016/17).
Our International offering currently contributes an additional £2m pa (2016/17). Growth is expected from broadening the service proposition, and working with more partners. In 2017 we have approved significant capital expenditure plan, as part of a strategic digital programme
Previous working knowledge of customer insight & marketing