Hermes Parcelnet

Transport Shift Manager

Town/City Warrington
Posted Date 4 weeks ago(26/01/2018 14:21)
Job ID
Number of Positions


The UK's largest home delivery courier network, Hermes will deliver more than 260 million parcels this year on behalf of the biggest names in retail and our network of over 14,500 hard working lifestyle Couriers make this happen providing a high quality doorstep service. We employ over 2,500 people; delivering parcels to over 190 countries.


We have grown in excess of 15% each year over the past 5 years with even bigger ambitions for the future - there has never been a more exciting time to join us!


How it feels to work for us:

Here at Hermes, we empower each individual with both the responsibility to make critical decisions and to explore new ideas to achieve the best performance.

The biggest thing we are proud of is that our people care. We want you to make a positive difference to our customer’s experience, because in every job at Hermes, you will and you can add value.



Reporting to the Deputy Transport Operations Manager, you will assist in the management and performance of the shift operation, covering all days of the week within rota patterns. You will be responsible for managing a team of Transport Supervisors and drivers, driving their development and the continuous improvement of the Transport operation, delivering great service at optimal cost.


You'll have accountability for specific tasks such as:


  • Monitoring adherence to daily plans through available vehicle telemetry and TMS, pro-actively managing issues before they arise
  • Being an ambassador for best practice, team development and effective communication.
  • Coaching and leading the teams to maintain motivation and engagement though 1-2-1’s
  • Compiling & analysing management reports from available MI / data
  • Driving standards in safety & legal compliance to reduce personal and vehicle accidents
  • Driving standards on debrief and optimising driving styles and driver productivity through managing driver assessor team.


You will have the passion, drive and confidence to work cross functionally across the region as part of a growing team.  


Essential Skills for the role:

  • Experience of Logistics Management
  • Analytical mind-set with the ability to influence
  • Experience of managing a team, motivating & enabling others to succeed
  • To work at pace and be resilient
  • Proactive & solution focused

We offer you:

  • Full training along with a supported induction process
  • 22 days holiday including bank holidays
  • Hermes pension up to 5%
  • Life Assurance
  • Bonus Potential
  • Income Protection


Hermes isn't just about parcels, it's about people and being part of a team. Building those key relationships internally and externally, delivering an excellent customer service experience. If you are self-motivated, thrive on daily challenges and enjoy working as part of a team, we want you to be part of Hermes!















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