Hermes Parcelnet

  • Transport Supervisor

    Town/City Rugby
    Posted Date 4 months ago(18/01/2018 14:58)
    Job ID
    Number of Positions
  • Overview

    The UK's largest home delivery courier network, Hermes will delivered more than 260 million parcels last year on behalf of the biggest names in retail and our network of over 14,500 hard working lifestyle Couriers make this happen providing a high quality doorstep service. We employ over 2,500 people; delivering parcels to over 190 countries.


    Our Midlands Super Hub in Rugby launched in August this year. A £31million investment and the size of 33 football pitches, this hub is the largest in Europe and will have the capacity to process 1.2 million parcels a day.


    The purpose of this role is to support the Transport Shift-Manager and Compliance Manager within the transport operational running of the site. Working in a site which services blue-chip customers, you’ll be working with our driver teams to ensure a timely dispatch and conduct effective driver debriefs, managing safety and legal compliance aspects.

    You'll have accountability for specific tasks such as:


    • Brief drivers to ensure that all instructions for their allocated runs communicated
    • Liaise and partner with external and internal clients regarding collections and deliveries on the current service level and what’s planned
    • Use source data to compile management reports
    • Revise driver log sheets with the drivers, ensuring vehicle checks are completed and all accidents/damage reported daily
    • Undertake the completion of relevant tasks such as downloading of information from digital tachographs, monitoring & managing information from the vehicle telematics system and H&S responsibilities e.g. yard walks, vehicle checks


    You will have the passion, drive and confidence to work cross functionally across the region as part of a growing team.  


    Essential Skills for the role:

    • Experience of working in a Logistics environment
    • PC literate in programmes such as Microsoft Office
    • Experience in managing teams of people at 1st line manager or above (Desirable)
    • Systems knowledge & experience of working with telematics transport management systems
    • Be an effective communicator
    • Problem solving and planning effective contingencies and solution 

    We offer you:

    •  Full training along with a supported induction process
    • 22 days holiday including bank holidays
    • Hermes pension up to 5%
    • Life assurance
    • Income Protection



    Hermes isn't just about parcels, it's about people and being part of a team. Building those key relationships internally and externally, delivering an excellent customer service experience. If you are self-motivated, thrive on daily challenges and enjoy working as part of a team, we want you to be part of Hermes!


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