Award winning Hermes is the largest UK courier delivery service projected to handle 251 million parcels this year. We employ over 2,000 people, have over 12,000 self-employed couriers and deliver parcels to over 190 countries.
We have grown in excess of 15% each year over the past 5 years with even bigger ambitions for the future - there has never been a more exciting time to join us!
How it feels to work for us:
Here at Hermes, we empower each individual with both the responsibility to make critical decisions and to explore new ideas to achieve the best performance.
The biggest thing we are proud of is that our people care. We want you to make a positive difference to our customer’s experience, because in every job at Hermes, you will and you can add value.
Reporting to the Divisional Manager, the Divisional Compliance Manager provides support in achieving operational aims and implementing process improvements.
You’ll have a particular emphasis on coaching, compliance and the improvement of overall service levels and working with others to ensure consistency across the network.
You'll have accountability for specific tasks such as:
You will have the passion, drive and confidence to work cross functionally across the region as part of a growing team.
Essential Skills for the role:
We welcome applications from candidates with a background in Operations, Logistics, Sales and Retail.
We offer you:
Hermes isn't just about parcels, it's about people and being part of a team. Building those key relationships internally and externally, delivering an excellent customer service experience. If you are self-motivated, thrive on daily challenges and enjoy working as part of a team, we want you to be part of Hermes!