Award winning Hermes is the largest UK courier delivery service projected to handle 251 million parcels this year. We employ over 2,000 people, have over 12,000 self-employed couriers and deliver parcels to over 190 countries.
We have grown in excess of 15% each year over the past 5 years with even bigger ambitions for the future - there has never been a more exciting time to join us!
How it feels to work for us:
Here at Hermes, we empower each individual with both the responsibility to make critical decisions and to explore new ideas to achieve the best performance.
The biggest thing we are proud of is that our people care. We want you to make a positive difference to our customer’s experience, because in every job at Hermes, you will and you can add value.
To support the Head of Courier Service, and deputise in their absence, in leading the courier function, focusing on its USP and to provide significant operational knowledge and in-depth expertise that will increase the effective delivery of the courier service across the network in terms of quality, performance, budget compliance and experience measures.
Key Responsibilities will include:
You will have the passion, drive and confidence to work cross functionally across the division as part of a growing team.
Essential Skills for the role: