We are Hermes the UK’s leading consumer delivery company handing over 270 million parcels per year with a 15% growth year on year for the last five years.
We are embarking on a journey, utilising cutting edge technology to ultimately engage our customers at every touch point in their digital experience.
As a team, we innovate and challenge the status quo to meet the needs of our broad and varied client base.
We believe that every team member will play their part in achieving the goals of the team, department and company.
As an individual, you'll have the support to grow and progress your career. We are building a learning culture, where it's safe to fail, and failures seen as learning opportunities.
We are establishing a team of skilled individuals with a passion for technology.
Working in a fast paced agile environment, using eXtreme programming and software craftsmanship principles to produce high-quality solutions at speed.
The purpose of the role of a business analyst in the Project Delivery Team at Hermes is to work with business stakeholders to help them identify, articulate, prioritise and manage requirements for business change in a way that ensures that the desired outcomes and benefits are achieved.
The scope of the role spans people, process and technology, and work might be done pre-project, as part of a project, or even ad-hoc.
The challenge is to be able to take high-level concepts, break them down into coherent, manageable chunks, and apply an appropriate amount of structure to enable successful change in a complex business environment.