We are Hermes the UK’s leading consumer delivery company handing over 270 million parcels per year with a 15% growth year on year for the last five years.
We are embarking on a journey, utilising cutting edge technology to ultimately engage our customers at every touch point in their digital experience.
As a team, we innovate and challenge the status quo to meet the needs of our broad and varied client base.
We believe that every team member will play their part in achieving the goals of the team, department and company.
As an individual, you'll have the support to grow and progress your career. We are building a learning culture, where it's safe to fail, and failures seen as learning opportunities.
We are establishing a team of skilled individuals with a passion for technology.
Working in a fast paced agile environment, using eXtreme programming and software craftsmanship principles to produce high-quality solutions at speed.
The purpose of the Level 1 Application Support Team Leader role is to lead, develop and motivate a team of dedicated on-site Application Support L1 Analysts on a day to day basis to deliver high quality end user support with outstanding customer service in-line with Ricoh contractual and commercial objectives.