Hermes Parcelnet

  • Warehouse Shift Manager

    Town/City Rugby
    Posted Date 2 months ago(27/03/2018 11:46)
    Job ID
    Number of Positions
  • Overview

    The UK's largest home delivery courier network, Hermes will delivered more than 260 million parcels last year on behalf of the biggest names in retail and our network of over 14,500 hard working lifestyle Couriers make this happen providing a high quality doorstep service. We employ over 2,500 people; delivering parcels to over 190 countries.


    Our Midlands Super Hub in Rugby opened in August 2017. A £31million investment and the size of 33 football pitches, this hub will be the largest in Europe and will has the capacity to process 1.2 million parcels a day.




    The purpose of this role is to assist in the management and performance of the shift operation with one of the core days being a Sunday.


    You'll have accountability for specific tasks such as:


    • Supporting the Warehouse Operation Managers
    • Control and monitor inbound or outbound functions via rotation ensuring the productivity levels are maximised on areas using KPI’s
    • Achieve the highest possible throughput via automated sorters using best practice and high levels of staff training and operational understanding
    • Carry out daily yard checks to ensure inbound and outbound goods are being identified and dealt with in accordance with our own strict timelines.
    • Maintain the health, safety and welfare of all employees through the provision of safe systems of work and control of the overall security of the Hub.
    • Close Management and support of team below to ensure key targets are met. This includes managing sickness, absence and holiday levels.
    • Monitor and implement safe trailer loading with a view to removing any possible damage to Customer orders but still achieving best possible trailer fills.
    • Ensure that all required reporting documentation/Manifests are maintained to the required standard & timescales

    We offer you:

    • Full training along with a supported induction process
    • Bonus based on personal and company performance
    • 26 days holiday plus bank holidays
    • Hermes pension up to 5%
    • Income Protection
    • Life Assurance


    You will have the passion, drive and confidence to work cross functionally across the region as part of a growing team.


    Essential Skills for the role:

    • Experience of Distribution Management
    • Key understanding of KPI’s and their drivers
    • Ability to succeed in a fluid and fast moving enviroment
    • Must be able to work on own initiative in a pressurised environment
    • PC Literate with a working knowledge of Microsoft office
    • Good communicator – able to liaise at all levels
    • Great motivational skills and an all-round people person
    • Numerate self-starter.
    • Flexible approach to work

    Hermes isn't just about parcels, it's about people and being part of a team. Building those key relationships internally and externally, delivering an excellent customer service experience. If you are self-motivated, thrive on daily challenges and enjoy working as part of a team, we want you to be part of Hermes!


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