Hermes Parcelnet

  • Project Manager

    Town/City Morley
    Posted Date 1 week ago(17/05/2018 11:34)
    Job ID
    Number of Positions
  • Overview

    Hermes are embarking on a technical revolution unlike anything the company has gone through before, this is as a result of growth and demand from our customer and the fact that technology is forever evolving.


    To tell you a little more about us, we are the UK’s leading consumer delivery specialist handing over 270 million parcels last year. We have a 15% growth year on year for the last 5 years, a result from our 2,500 hardworking and committed people.


    Our people have the freedom to be innovative and change is welcomed with a vision in mind to continually grow and improve our business which in turn will make our customer’s experience the best it has ever been.


    Here at Hermes, you will be working in a fast paced, agile yet down to earth environment with people who care about your development and have a real passion for the latest technology.


    As technology is at the heart of our business, we’re looking for a talented Business Relationship Manager who can help us to push the boundaries and introduce new design ideas to continually deliver the highest level of service.



    The Role

    • To enable business benefit through the delivery of IT Programmes and projects to timescale, quality and budget.
    • To successfully deliver the most complex IT Programmes/Projects whilst maintaining a thorough business understanding of the strategic impact of this type of change.
    • Proactively contribute to improving the effectiveness of the IT department and promotion of good practice throughout the department.
    • To support the Senior IT team in the delivery of the Hermes Portfolio, Stepping into leadership gaps by assuming authority/responsibility when necessary



    • Proven track record of leading the successful delivery of large and complex change projects or programmes, demonstrating an ability to apply programme and project management skills.
    • Structuring, planning and sequencing the programme delivery in line with defined business transition states
    • Orchestrating the delivering of the programme in order to deliver the required business outcomes.
    • Playing a fundamental role in working with the business to shape and challenge the business case, to drive through the right approach to transition planning and benefits realisation.
    • Working with the Architecture team to ensure that the approach follows the Digital Transformation roadmap.
    • Work closely with the Business Change management team in the control and governance of delivery.
    • Responsible for mentoring, coaching key team members, with the capability to motivate high performing teams.
    • Excellent stakeholder relationship skills including the ability to engage and influence those at the most senior level, including Board members 


    • Initiate, develop and effectively execute plans for change across multiple teams.
    • Take initiative to solve underlying system issues that cause business impact or poorly performing product/Project teams.
    • Provide clarity and guidance and establishes priorities at the cross-product level, especially in times of conflict or when there is lack of clarity.
    • Leads by example. Sets high standards & communicates expectation of high achievement to others.  

    Financial Management

    • Maintaining close working relationship with both the business area and finance managers, to understand at all times the financial position on all projects within the portfolio/programme.
    • Provide simple reporting of complex financials on portfolio/programme/project.


    • Experience of working in Project Delivery or similar role.
    • A track record of successful Programme/Project delivery delivering significant business benefit.
    • Previous management experience in particular negotiation skills, highly developed communication skills dealing with a wide range of people and the ability to prioritise heavy workloads.
    • A self-starter who can build relationships quickly across the business. You will have a proven track record of delivering projects within a cross-functional team-working environment. You will be required to meet tight deadlines and work under pressure with minimal supervision.
    • Experience of managing and motivating a team and working in a fast paced environment
    • Familiarity with a range of project management methodologies and the ability to adapt your approach.
    • Experience of Lean, Agile and the role of Scrum Master
    • Experience working with a globally distributed organization is strongly preferred
    • Experienced in delivery of IT Applications and infrastructure change.
    • An experienced manager with strong skills in coaching and developing individuals
    • Experience of Distribution/Logistics systems would be advantageous.
    • Some or all of these qualifications will be useful in delivering the role within the organisation.
    • MSP, APM, Prince2
    • Scrum Master/Coach, Agile.
    • IT/Business based Degree
    • Postgraduate Leadership Qualification.


    Working conditions/Location:

    • Primarily based in Leeds,
    • Expectation to work non-standard hours as the Programme demands.
    • UK/European travel required to maintain regular contact with senior stakeholders, customers and project team members.
    • Programmes may from time to time, require working away from the home office.


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