Hermes Parcelnet

  • UX Lead

    Town/City Morley
    Posted Date 2 weeks ago(15/05/2018 12:13)
    Job ID
    2018-6806
    Number of Positions
    1
    Department
    IT
  • Overview

    We are Hermes, the UK’s leading consumer delivery company handing over 270 million parcels per year with a 15% growth year on year for the last five years.

     

    We are embarking on a journey, utilising cutting edge technology to ultimately engage our customers at every touch point in their digital experience.

     

    As a team, we innovate and challenge the status quo to meet the needs of our broad and varied client base.

    We believe that every team member will play their part in achieving the goals of the team, department and company.  

     

    As an individual, you'll have the support to grow and progress your career. We are building a learning culture, where it's safe to fail, and failures seen as learning opportunities.

     

    We are establishing a team of skilled individuals with a passion for technology. 

    Working in a fast paced agile environment, using eXtreme programming and software craftsmanship principles to produce high-quality solutions at speed.

    Responsibilities

    This is an incredibly exciting time and as the Senior UX Designer you will be leading the design of a massive greenfield digital transformation programme which will touch all areas of the business.

     

    You will be working in an experienced Agile environment, leading a team of front-end developers to continually enhance User Experience for both internal and external users.

     

    Other projects will include ground-up ecommerce sites and mobile apps where you will be expected to take a lead from a UX and UI perspective. You will be the leading voice for improving the user experience across the business.

     

    Working with Product Owners you will use analytics and multivariate testing tools to hone the user experience to the benefit of the customer and Hermes.

    Qualifications

    Technical Skills:

    • Commercial experience in UX design and associated methodologies
    • Commercial experience using Adobe Creative Suite / Sketch
    • Knowledge of graphic design fundamentals and experience translating that design into solutions
    • Strong typography skills
    • Knowledge of usability testing and user research techniques
    • Commercial experience of working on cross-browser and cross-device platforms
    • Expert user of Google Analytics and Google Tag Manager
    • SEO and CRO experience
    • Multivariate testing, including planning, implementing and presenting results
    • Experience working within an Agile team
    • A strong understanding of front-end technologies - HTML, CSS3, JavaScript (Angular)
    • Experience line managing UX / UI professionals

    Behavioural Skills:

    • Flair and passion for visual design and the graphic arts
    • Demonstrate a high level of self-motivation
    • Ability to influence in a team-oriented, collaborative environment
    • Advocate a customer-centric approach
    • Strong interpersonal skills, including teamwork and facilitation
    • Effective communicator, able to collaborate with a pragmatic and confident approach
    • Superior analytical, evaluative, and problem-solving abilities
    • Enthusiasm for all things digital

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